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Freshworks
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Freshworks Consultant and Implementation Partner in Dubai, UAE
Freshworks offers innovative customer engagement software for businesses of all sizes, making it easy for teams to obtain, close, and keep their customers for life. Freshworks SaaS products confers a 360-degree perspective of the customer is ready to go, easy to use, and offers quick ROI.
500+
Projects Delivered
98%
Client Satisfaction
Your trusted Freshworks implementation partner in Dubai
Freshworks offers a powerful suite of SaaS-based customer engagement, IT service management, and CRM software designed to simplify workflows, enhance productivity, and improve customer satisfaction. With intuitive interfaces and AI-powered tools, Freshworks empowers businesses to deliver exceptional customer experiences.
At TechMantra, we help organizations in Dubai and across the UAE implement, customize, and integrate Freshworks solutions to achieve operational efficiency and customer success.
Certified Experts
Our consultants hold multiple Freshworks certifications.
Rapid Implementation
Swift deployment with minimal disruption to your business.
IT Service Management & Customer Service
Complete ecosystem of Freshworks solutions:
Freshservice
TechMantra, your Freshworks Partner-bringing uncomplicated, AI-powered ITSM that’s fast, intuitive, and built to scale.
Freshdesk
Your Freshworks Partner—empowering modern customer service with Freshdesk, where AI and human agents work as one to resolve issues instantly and intelligently.
Freshdesk Omni
delivering modern omnichannel customer service with Freshdesk, where AI and human agents work together to resolve every issue instantly and intelligently
TechMantra + Freshworks:
Freshworks Solutions to Drive Customer Engagement & Success
Freshdesk
Delight your customers with effortless Omnichannel Service. Engage in more meaningful conversations every day, across every channel, with every customer.
Contact Center
Elevate care with fast and easy conversations Make it easy for your agents to provide exceptional voice service with an intuitive, all-in-one contact center solution.
Easy Messaging
Make chatting easy for your digital customers. Connect with customers on the channels they love and easily guide them to find answers fast with Freshdesk Messaging.
Support Desk
Turn customer support into customer delight. Convert customer support into customer delight. Solve inquiries faster and personalize conversations with intuitive & collaborative support for your clients.
Customer Success
Ignite your customer’s journey to delight Help customers reach goals faster, prevent churn, and strengthen your value.