TechMantra Gulf is Experienced partner in UAE with in all modules of SALESFORCE. It was one of the first to establish a strategic partnership with Salesforce and continues to strengthen its position as a leading ecosystem partner.

With Deep Experience of Salesforce implementations at various global enterprises, TechMantra Gulf is driving Salesforce’s unique transformational projects. Together, TechMantra Gulf and Salesforce help clients drive innovation at scale, not only transforming all facets of their business, but industries as well.

We help you achieve maximum business value out of your Salesforce portfolio, with deep industry knowledge, delivery capabilities and technical expertise. TechMantra Gulf provides flexible and scalable end-to-end services across management consulting, technology and business process outsourcing.

We’ve launched numerous industry solutions to help drive real innovation and value, maximizing the benefits of Salesforce technology

SALES CLOUD

Have a win-win situation with sales cloud. Not only you can grow your account but also can find new customers.

  • Crack endless deals faster by tracking customer information and interactions under the same roof
  • Improve conversion rate by finding, tracking, nurturing, following and converting more sales-ready leads
  • All in one console – Accelerate productivity with AI, automatic data capture and process automaton
  • With up-to-date information, make insightful decisions
  • Highlight top leads and suggest next steps using AI that separates deals won from deals lost

SERVICE CLOUD

With on going conversation with our service feature, support your customers everywhere

  • With single console screen, solve customer problems and close cases faster
  • Help customers find answers they need.
  • Personalize customer care and predict needs using insights from customer behavior
  • Provide conversational service over SMS, MMS, and group services with live messaging
  • Drive agent productivity while delivering connected, intelligent, and personalized service from the phone to the field

MARKETING CLOUD

Deliver right message at the right time through the right channel. With marketing cloud, manage the customer – client journey.

  • Drive customer engagement by using CRM
  • Extend your digital marketing by adding mobile to your email and social campaigns
  • With email, mobile, social, ads, and the web that connect across marketing, sales and services, create 1-to-1 customer journeys.
  • Deliver exceptional social experiences by connecting them to marketing, sales, and service and analyzing data from over a billion sources

ANALYTICS

Visualize the activity occurring in your Salesforce environment with Einstein Analytics. Whether you use Salesforce for Sales, Marketing, or Service, this visibility tool offers insights into the data (like contacts, campaigns, or accounts) your users add to the CRM every day.

 

Now get solution that includes reports and dashboards, graphs, and other data visualization opportunities to help you make sense of how users are using Salesforce. A sales team, for instance, can generate visual graphs that represent open pipeline in dollars, win rates, average sales cycle, and more.

COMMUNITY

Revive the old way and engage with your partners, customers and employees with Salesforce Community Cloud.

 

Connecting and engaging with your customers, partners and employees is the need for the hour. So, integrate a personalized community portal that will enable you to open up possibilities to apply insights to manage your user base and grow your business.

 

Highlights of Community Cloud:

  • Collaborate anywhere, anytime from any device
  • Integrate your community with data from any system and manage it with ease.
  • Extend your online community experience by having your own brand.
  • Make use of dashboards to measure and analyse metrics & engagement
  • Provide a class apart customer service by building a customised solution that fits the requirement.
  • Grow partner sales by connecting directly with resellers, distributors, and partners

COMMERCE

With 300+ million global shoppers, Salesforce commerce has already paved its way. B2B or B2C, pick anything, anywhere, anytime.

 

B2C eCommerce – Personalize shopping experiences across mobile, social, web, and more with its intelligent unique solution offering. With Salesforce B2C ecommerce:

  • Unify products, pricing ad catalogs.
  • Build outrageous content experience
  • Assist shoppers to find what they want
  • Boost organic customer base.
  • Build better Digital Experience
  • Control your marketing and merchandising.
  • Personalize AI and search
  • Explore global markets

 

B2B eCommerce – Generate more revenue with seamless, self service experience with all functionality. With Salesforce B2C ecommerce:

  • Boost online revenue by optimizing B2B functions, enabling sales team and channel partners.
  • Engage more customers being supporting them at every stage
  • By staying updated, scale your business by innovative quickly and allocating resources smartly
  • Tailor to industries by modernizing experiences and capitalizing on opportunities.

INTEGRATION

Integrate Salesforce with any cloud or on-premises system to transform your digital business. With the Salesforce customer 360 solution, deliver truly personalized and connected customer experiences.

 

Highlights:

  • Future proof Salesforce integration
  • Accelerate commerce innovation with APIs
  • Deliver connected digital experiences
  • Build an architecture for the future