TechMantra: Your Ideal Salesforce Implementation Partner
TechMantra Gulf is an Experienced partner in UAE equipped with all modules of SALESFORCE. It was one of the first companies to establish a strategic partnership with Salesforce and continues to strengthen its position as a leading ecosystem partner. With Rich Experience of Salesforce implementation for diverse global enterprises, TechMantra Gulf is driving Salesforce’s unique transformational projects. Together, TechMantra Gulf and Salesforce help clients drive innovation at scale, not only transforming all facets of their business.
We help you achieve maximum business value out of your Salesforce portfolio, with deep industry knowledge, delivery capabilities and technical expertise. TechMantra Gulf confers flexible and scalable end-to-end services across management consulting, technology, and business process outsourcing.
We have delivered numerous industry solutions to help drive real innovation and value, augmenting the benefits of Salesforce technology. We design, implement, and drive transformational experiences for our clients employing Salesforce.
SALES CLOUD
Sales Cloud is the perfect CRM platform developed for customer support, marketing, and sales in both B2B and B2C organizations. Have a win-win situation with sales cloud. Not only can you increase your account but also can find new customers.
- Crack endless deals faster by tracking customer information and interactions under the same roof.
- Improve conversion rate by finding, tracking, nurturing, following and converting more sales-ready leads
- All in one console – Accelerate productivity with AI, automatic data capture and process automaton
- With up-to-date information, make insightful decisions
- Highlight top leads and suggest next steps using AI that separates deals won from deals lost
SERVICE CLOUD
Service Cloud is a Salesforce platform which emphasizes on providing support to the customers. It helps retain customers by enhancing their satisfaction and loyalty. It offers personalized attention to each customer’s requirements and takes a proactive approach to customer’s challenges. With ongoing conversation with our service feature, support your customers everywhere.
- With single console screen, solve customer problems and close cases faster.
- Help customers find answers they need.
- Personalize customer care and predict needs using insights from customer behavior.
- Provide conversational service over SMS, MMS, and group services with live messaging.
- Drive agent productivity while delivering connected, intelligent, and personalized service from the phone to the field.
MARKETING CLOUD
Salesforce Marketing Cloud is the ultimate platform that facilitates multiple facets of marketing. Deliver the right message at the right time through the right channel. With the marketing cloud, manage the customer–client journey. This support and manage dynamic customer journeys, multi-channel execution, analytics, social media engagement and much more.
- Drive customer engagement by using CRM.
- Extend your digital marketing by adding mobile to your email and social campaigns.
- With email, mobile, social, ads, and the web that connect across marketing, sales and services, create 1-to-1 customer journeys.
- Deliver exceptional social experiences by connecting them to marketing, sales, and service and analyzing data from over a billion sources.
ANALYTICS
Salesforce Einstein Analytics is an analytics tool employed for visualization, data exploration and obtaining insights for business. Visualize the activity occurring in your Salesforce environment with Einstein Analytics. Whether you use Salesforce for Sales, Marketing, or Service, this visibility tool confers insights into the data including contacts, campaigns, or accounts your users add to the CRM every day.
- Scalable and secure tool.
- Reports and dashboards, graphs, and other data visualization opportunities.
- Quickly explore data and automate actions.
- Get predictive analytics.
- Visualize business data on a single screen.
- Identify opportunities, predict outcomes, and obtain recommendations for successful business.
COMMUNITY CLOUD
Revive the old way and engage with your partners, customers and employees with Salesforce Community Cloud.
Connecting and engaging with your customers, partners and employees is the need for the hour. So, integrate a personalized community portal that will enable you to open up possibilities to apply insights to manage your user base and grow your business.
- Collaborate anywhere, anytime from any device.
- Integrate your community with data from any system and manage it with ease.
- Extend your online community experience by having your own brand.
- and analyse metrics & engagement.
- Provide a class apart customer service by building a customised solution that fits the requirement.
- Grow partner sales by connecting directly with resellers, distributors, and partners.
COMMERCE CLOUD
Salesforce Commerce Cloud is a cloud-based, highly scalable e-commerce solution. It confers the best functionality and features developed over the years to provide a highly optimized e-commerce experience to your clients. With 300+ million global shoppers, Salesforce commerce cloud has already paved its way for B2B or B2C, to pick anything, anywhere, anytime. For B2C eCommerce, it offers personalized shopping experiences on multiple channels including mobile, social media, web, and more with its intelligent unique solution offerings.
B2B eCommerce – Generate more revenue with seamless, self service experience with all functionality. With Salesforce B2C ecommerce:
- Unify products, pricing ad catalogs.
- Build outrageous content experience.
- Assist shoppers to find what they want
- Boost organic customer base.
- Build better Digital Experience.
- Control your marketing and merchandising.
- Personalize AI and search.
- Explore global markets.
- Boost online revenue by optimizing B2B functions, enabling sales team and channel partners.
- Engage more customers being supporting them at every stage.
- By staying updated, scale your business by innovative quickly and allocating resources smartly.
- Tailor to industries by modernizing experiences and capitalizing on opportunities.
INTEGRATION
Integrate Salesforce with any cloud or on-premises system to transform your digital business. With the Salesforce customer 360 solution, deliver truly personalized and connected customer experiences.
- Future proof Salesforce integration.
- Accelerate commerce innovation with APIs
- Deliver connected digital experiences.
- Build an architecture for the future.
